Staying with us during the pandemic
Update (23 March 2020): to keep everyone safe, we have closed until the end of May, after which we will reassess the situation.
If you have an existing booking for that period, please contact us if you haven’t heard from us (we will be contacting those with May bookings in April). For later bookings, please see below, we are giving guests more flexibility in refunds and rebookings for later in the year.
Our original advice, which will still be relevant when we reopen
We kindly ask all our guests to respect and protect the health of the local community and practice social distancing. If you are buying food in local shops and supermarkets, spare a thought for vulnerable local residents and do not buy more than you need.
At the time of writing, cafes and pubs on the island are closed, although some still provide food to take away or deliveries.
Self catering in our studio rooms
If you are staying in one of our two luxury self-catering studios, you can bring your own food, or order it online from Tesco or Asda, both of which deliver to Holy Island (though check lead times for deliveries, which are uncertain at the moment). The kitchenettes in our studios are great for light meals and include a kettle, microwave, fridge, toaster, coffee/tea and cutlery and crockery.
If you are staying in our ‘no frills’ room, you will have your own kettle and drinks tray, as well as breakfast bars. The ‘no frills’ room is not appropriate for longer stays while cafes and pubs are closed.
There are no communal breakfasts at Belvue Guesthouse and therefore no opportunity to mix with other guests.
We have always practiced a ‘hands off’ approach. Once you’ve checked in, we leave you to your own devices. However, with immediate effect, all check-ins will be done without the need for personal contact. We will get in touch before your arrival with details about how to access the property and where to find your key. You can leave your key in the key-return box when you check out. We’re still going to be around in case you need us, or if there are any issues at all.
Our Corona cleaning regime
As our reviews prove, we have always been meticulous in cleaning our guest rooms. That said, we are now taking extra measures, including regularly sanitising door and cupboard handles, light switches and other touch points.
Our bathrooms are always thoroughly sanitised with professional cleaning fluids.
More flexible cancellations/rebooking for April/May/June 2020
It is understandable that some of our guests are uncertain about their plans at this time. If you have made (or are about to make) a booking for April, May or June 2020, you are welcome to change the date of this booking to later in the year, free of charge, up to seven days before your stay. You may also cancel your April/May/June booking for a full refund up to seven days before the date of your stay. After that our usual terms apply.
If the government orders us to close, all bookings for the closure period will be refunded in full.
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